User questions and community support questions are answered here by OpenRemote community members. As is the normal case with Open Source communities, people offer their help, tips and hints free of charge on their own volition, so be courteous, polite and patient. That is the best way of getting your questions answered. Rude, pushy and demanding people are quickly ignored.
For commercial support services with guaranteed response times, please see the solutions offered on www.openremote.com.