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Can't edit my panels in OlnlineDesigner

Graham Cunningham

On Dec 11, 2011 08:49

Hi,

I haven't logged in to the online designer in a while, now when I try, I can log in and see my commands, however, my panels won't display. they are all still listed on the left hand side but when I click on a panel, nothing is displayed in the work space.

I have tried from two different PCs.

Juha, is it possible for you to have a look at my account? my username is shelby67.

Thank you.

 
Labels:
Participants: Juha Lindfors , Graham Cunningham
  1. Dec 11

    Graham Cunningham says:

    Further info: The problem seems to be related to Custom panels. I can't open a...

    Further info:

    The problem seems to be related to Custom panels. I can't open any of my custom screens and I cannot create a new custom panel. (My panels are all 600x1024)

    I can add new panels and screens using the iPad/iPod/Android templates but not from the custom panel item in the drop down menu.

    Thanks in advance for any help.

    Edit: I have also tried clearing my browser cache.

  2. Dec 11

    Graham Cunningham says:

    Sorry to keep replying to my own posts! It seems the custom panel feature is no...

    Sorry to keep replying to my own posts!

    It seems the custom panel feature is not working at all.

    I just created a new account and tried to make a new panel. When I click the submit button, nothing happens.

    Thanks

    1. Dec 11

      Graham Cunningham says:

      Haha, here I am again, seems its a browser issue. Just logged in from a Mac usin...

      Haha, here I am again, seems its a browser issue. Just logged in from a Mac using safari and it is all working.

      Not working using IE9 (had previously) from my two main PCs, have also tried compatibility mode.

      Will keep testing!

      1. Dec 13

        Juha Lindfors says:

        Thanks for reporting this. IE is not getting very much attention at the moment ...

        Thanks for reporting this.

        IE is not getting very much attention at the moment so issues there are quite possible. Strongly recommend Webkit (Safari, Chrome) or Gecko (Firefox) based browsers at the moment.

        It is useful to hear specific issues IE might have though for future reference.

        Thanks,

        – Juha

        1. Dec 20

          Graham Cunningham says:

          Thanks Juha, I have also noticed that I could never logout properly with ie, ge...

          Thanks Juha,

          I have also noticed that I could never logout properly with ie, get a script error. Not really an issue just thought you'd like to know.

          Regards,
          Graham.

          1. Dec 24

            Juha Lindfors says:

            Thank you. Tracking this at MODELER-267 – Juha

            Thank you.

            Tracking this at MODELER-267

            – Juha

            1. Jan 13

              Graham Cunningham says:

              Hi, I am having further issues, I can log in and make one or two changes before...

              Hi,

              I am having further issues, I can log in and make one or two changes before the designer stops responding. The web browser starts to upload data (maxes out upload speed) and continues to do so, even after more than an hour, it is still uploading flat out.

              I have tried, IE, Chrome and Firefox and have cleared the browser cache but it does not help.

              My panels are very graphics heavy but it still comes in at under 10MB.

              When I give up and logout - I get a string of errors then the designer start to load images again (briefly) before logging out.

              I don't know if a have an error somewhere in my config.

              I quite often see the "bad gateway error"

              My username is shelby67

              Thanks in advance.
              Graham

              1. Jan 13

                Juha Lindfors says:

                There's couple of locations that set maximum limit on POST request size. It's po...

                There's couple of locations that set maximum limit on POST request size. It's possible that somewhere this limit is being hit. I'll see if I can reproduce the issue and track down which component in the stack might be limiting.

                1. Jan 13

                  Graham Cunningham says:

                  Thank you Juha, I do have a lot of junk in my Templates list. While I was messi...

                  Thank you Juha,

                  I do have a lot of junk in my Templates list. While I was messing around with them I was creating templates, but these do not show in the Templates list, however if I create a "new screen from template" I can see that all of my test templates do exist, I just can not get access to delete them.

                  I would be happy if you could delete all of my templates for me

              2. Jan 14

                Juha Lindfors says:

                Can you describe what kind of changes you're making that causes the issue? I've...

                Can you describe what kind of changes you're making that causes the issue?

                I've tried a couple of minor edits but nothing came up, save worked ok. But I didn't want to make any huge changes to your design.

                1. Jan 14

                  Graham Cunningham says:

                  Mainly just tweaking the layout, sizing buttons etc. The first screen I click o...

                  Mainly just tweaking the layout, sizing buttons etc.
                  The first screen I click on will load (all of the elements) but after a few minutes, if I click on a button to edit it (to position or to change an image) it will disapear. The object box is still there, just the image does not appear.
                  Then if I change to another screen, none of the images will load, except for the standard (non graphic - default) buttons.

                  1. Jan 18

                    Juha Lindfors says:

                    I'm seeing some issues with images saving slowly on your account (but they did s...

                    I'm seeing some issues with images saving slowly on your account (but they did save eventually). Not entirely sure it's the same issue but I will have to investigate it further. Will do it as part of the resource management rewrite I'm working on currently.

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